Migrate-o is an innovative Melbourne based Online Migration Platform that works in a transparent, informative and efficient way to assist in the process of attaining visas for anyone who is willing to migrate to Australia on skill migration or looking to obtain an investor visa.
Migrate-o wanted to a solution where their whole business process could be handled with minimum human intervention. Their main aim was that their clients should be able to hand over all their documents related to their skilled migration process on their own. Clients should have the freedom to login to a web portal and upload all of their documents from anywhere they are. And also Migrate-o had few agents who assist their clients throughout the whole migration process, they wanted to make sure their agents also had a web portal to handle all the migration-related process that takes place.
As part of the requirements for this web application. A dashboard was needed so that multiple agents could handle as much as many migration processes with any faults. The Australian government keeps changing the migration process from time to time. So, the system should be capable of accommodating all those changes, without any faults. The application should be developed in a way, where many extensions could be added since the migration rules keep changing and more documents and information are required from clients.
The team at Telexar developed a highly scalable web application with an admin dashboard for Migrate-o. The customers were given a separate dashboard to handle their individual migration processes while in contact with an agent who connects through the admin dashboard that was developed. The customer was able to track their whole application process through the customer portal. The customers also had a chat functionality, where they could be on constant contact with their agent who will be responsible of handling their migration related process.
Software Development (Web).